What is proxy bidding?

Proxy bidding means a bidder can enter a maximum bid amount and the auction will automatically bid in their absence, executing their bid for them and trying to keep the bid price as low as possible. This is nice because it means a bidder doesn't have to be at the auction every minute to make sure they are not outbid. When you are the highest bidder and you have been out-bid by another user, you will receive an email notification so that you have a chance to re-enter a new bid amount.

How do I find the results of an auction?

Use your My Area page to track the status of your bids.  You will also get email notification when an auction expires.

In the My Area page, some item bids are red -- why?

Items appear in red when someone has out-bid your highest bid. You need to up your bid else lose the item!

Can I retract my bid?

No.  A bidder cannot retract a bid.

Are there any fees for bidding?

Yes, registration is free but before you will be able to place a bid we require a $315 (ZAR2500) deposit which is fully refundable if no purchase is made.

How do I register?

Click here to access the registration page.

How do I change my Password and Personal Information?

Once you log in, you can change your password and personal information by clicking the
'Jump To' option and selecting the 'Update My Info' link in your
My Area page.

How do I submit feedback?

Browse to the Contact Us page and fill in the form.

What are the fees?

Fees are covered at the bottom of your My Area page.

How often are your pages updated?

Our pages are updated every time you view the page. If there is any doubt, click your refresh button in your browser.  Also, your My Area bid page refreshes automatically.